Responsible Gambling at BC Game UK

Age Restriction – 18+ Only

BC Game UK strictly prohibits gambling by anyone under the age of 18. Age verification is carried out at registration and may be repeated at any point during your account lifetime. We recommend that all players with children at home use parental control software to prevent underage access to gambling websites. Free tools are available at:

• GamCare – gamcare.org.uk
• Net Nanny – netnanny.com
• Gamban – gamban.com

Recognising Problem Gambling

Gambling becomes a problem when it stops being fun and starts causing harm. Warning signs include:

• Spending more money or time gambling than intended
• Chasing losses repeatedly
• Borrowing money or selling possessions to fund gambling
• Neglecting work, relationships, or responsibilities
• Feeling anxious, irritable, or depressed when not gambling
• Hiding your gambling from family or friends

If you recognise any of these signs in yourself or someone close to you, it is important to seek support promptly.

Self-Control Tools Available on BC Game UK

We provide a range of practical tools directly within your account to help you manage your gambling activity responsibly:

• Deposit Limits – Set daily, weekly, or monthly limits on how much you can deposit
• Loss Limits – Cap the amount you can lose within a chosen time period
• Session Time Limits – Restrict the length of individual gambling sessions
• Reality Checks – Receive periodic reminders showing how long you have been playing
• Cool-Off Period – Take a short break from gambling (24 hours to 6 weeks)
• Self-Exclusion – Exclude yourself from bcgame-uk.com for a minimum of 6 months

All limits take effect immediately when set and cannot be reduced until the chosen period has expired.

Self-Exclusion & GamStop

If you feel you need a longer break, you can self-exclude directly through your BC Game UK account settings. In addition, UK players can register with GamStop, the national self-exclusion scheme, which blocks access to all UK-licensed gambling websites simultaneously. Registering with GamStop is free and takes effect within 24 hours. Visit gamstop.co.uk to enrol. Once a self-exclusion is active, we will not send you any promotional communications for the duration of the exclusion period.

Support Organisations & Helplines

You are not alone. The following organisations offer free, confidential support:

Our Commitment to Safer Gambling

BC Game UK trains its customer support staff to identify signs of problem gambling and to signpost players to appropriate help. We carry out responsible gambling checks on player accounts and may proactively reach out if we identify patterns of concern. We will never encourage a player to continue gambling beyond their stated limits, and we will always respect a player's decision to self-exclude or close their account.

Contact Our Safer Gambling Team

If you have concerns about your gambling or wish to activate any of the tools described on this page, please contact our Safer Gambling team via live chat on bcgame-uk.com or by email. All communications are treated with complete confidentiality. You can also update your responsible gambling settings directly from within your account dashboard at any time.