BC Game UK – Privacy Policy
Your privacy matters to us. This Privacy Policy explains how bcgame-uk.com collects, uses, stores, and protects your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
bcgame-uk.com is operated under a UK Gambling Commission licence. We act as the Data Controller for all personal information you provide when registering and using our platform.
📥 What Data We Collect
Personal Information
- Full name, date of birth, address
- Email address and phone number
- Government-issued ID (for KYC/age verification)
- Payment details (card or crypto wallet)
Technical & Behavioural Data
- IP address and device information
- Browser type and session data
- Gameplay and transaction history
- Communication preferences
🎯 How We Use Your Data
We use your personal data for the following purposes:
| Purpose | Legal Basis |
| Account registration & verification | Contract performance |
| Age & identity verification (KYC) | Legal obligation |
| Processing deposits & withdrawals | Contract performance |
| Fraud prevention & security | Legitimate interest |
| Responsible gambling monitoring | Legal obligation |
| Marketing communications (opt-in) | Consent |
| Analytics & platform improvement | Legitimate interest |
🔗 Data Sharing
BC Game UK does not sell your personal data to third parties. We may share data with:
- Payment processors (e.g., Visa, MasterCard, crypto networks)
- Regulatory authorities (UKGC) when required by law
- KYC/AML verification partners
- IT service providers under strict data processing agreements
All third-party partners are required to maintain the same level of data security.
🍪 Cookies
bcgame-uk.com uses cookies to improve your experience, analyse traffic, and personalise content. Types of cookies used:
- Essential cookies – required for the site to function
- Analytics cookies – track usage patterns (opt-out available)
- Marketing cookies – show relevant promotions (requires consent)
You can manage your cookie preferences at any time via our Cookie Settings panel.
🔐 Data Security
We protect your data using:
- SSL/TLS encryption on all pages
- Two-factor authentication (2FA) options
- Regular security audits and penetration testing
- Restricted internal access on a need-to-know basis
BC Game UK employs provably fair and audited security across all platforms.
✅ Your Rights Under UK GDPR
As a UK player, you have the right to:
- Access your personal data (Subject Access Request)
- Rectify inaccurate or incomplete data
- Erase your data (“right to be forgotten”)
- Restrict or object to certain data processing
- Data portability — receive your data in a machine-readable format
- Withdraw consent at any time for marketing communications
To exercise any of these rights, contact us via bcgame-uk.com support.
📅 Data Retention
We retain your data for as long as your account is active, plus 5 years after account closure, in line with UK anti-money laundering (AML) regulations. After this period, your data is securely deleted or anonymised.
📬 Contact & Complaints
For privacy-related queries, contact our Data Protection Officer (DPO) via live chat or the email address listed on bcgame-uk.com. If you are unsatisfied with our response, you may lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.
